UK shipping is free on all our products.
Last Ordering Dates For Christmas 2015
Order before 12 noon GMT for delivery before Christmas:
|UK Service||Last Ordering Date|
|UK including Highlands, Northern Ireland, Channel Islands||Sunday 20th December|
|UK Special Delivery (contact us for details)||Tuesday 22nd December|
|International Region||Last Ordering Date|
|BFPO||Thursday 26th November|
|Africa, Middle East||Tuesday 1st December|
|Asia, Cyprus, Far East, Japan, Eastern Europe||Friday 4th December|
|Caribbean, Central & South America||Friday 4th December|
|Greece, Australia, New Zealand||Monday 7th December|
|Czech Republic, Germany, Italy, Poland||Friday 11th December|
|Canda, Finland, Sweden, USA||Saturday 12th December|
|Austria, Iceland, Ireland, Portugal, Spain||Monday 14th December|
|France||Tuesday 15th December|
|Belgium, Denmark, Luxembourg, Netherlands, Norway, Slovakia, Switzerland||Wednesday 16th December|
We aim to post all orders of in-stock items within 2-3 working days. An email will be sent to you to let you know when your items have been sent. If you’ve ordered a custom item, we'll provide you with an ETA before we commit thread to needle.
Items are posted First Class in the UK. International orders are posted by standard airmail at reasonable rates.
Delivery dates cannot be guaranteed, however, Royal Mail will do everything in their power to get items to you. If you’d like to have your item shipped by a guaranteed method, email us to discuss your requirements.
We ship internationally to all countries. Shipping to outside the UK will be magically worked out and added to your cart at the end.
We do not accept PayPal E-cheques. In some circumstances we may accept real actual UK cheques or BACS payments – please email for more information.
It is your responsibility to provide your details correctly. We are not responsible for missing items if you provided an incorrect address. Please check your address carefully!
Customs and Duty
You are responsible for all duties/customs fees that are incurred on a package. The customs form will state the accurate value of the items included and will be marked “other.”
To do our bit for the planet, we sometimes re-use packaging. If for some strange reason you would prefer brand-new packaging, please email your request to firstname.lastname@example.org. We do not include invoices or other billing information with any of our packages to keep costs down.
Still got questions?
Email email@example.com and we’ll answer those for you.