Due to exceptionally high demand for just about everything, combined with Arctic conditions here in Glasgow, we've had to revise our last ordering dates. If you're in the market for a custom item, you're in the USA, Canada, Eastern Europe, South & Central America, Caribbean, Africa, Middle East, Far East (inc. Japan), Asia, New Zealand or Australia, I'm afraid you're onto plums. You've missed the boat! For Western Europe, please order before 2pm Wednesday 8th December to guarantee Christmas delivery. For UK, please order before 2pm Wednesday 15th December. We will try our best to get items out for pre-Christmas delivery for orders after this of course, but can't guarantee anything after these times. Please note, that by "guaranteed delivery", we mean we'll dispatch it in plenty of time to reach you according to the Royal Mail's guidelines. Once it's in the hands of our nation's fair postal service, we cannot control how long it will take to reach you. We'll try to notify you once your order has been dispatched but owing to phenomenal demand at present, this might be delayed. For local (Glasgow) orders, we may be able to deliver to your door or meet you - please email firstname.lastname@example.org to arrange/enquire. We're working literally around the clock to get orders out at the moment but please be advised that if you've ordered an Emily Peacock chart or kit, there is a 21 day delivery period at present. We're trying our best, but we're only human! Thanks for your patience and your custom, everyone! We love you all!